dispense both NHS and private prescriptions. We also keep record of what we
supply, so we can tell whether it is safe for you to take the newly prescribed
medicine together with any other medication you may be taking, and we will give
advice on how to get the most benefit from your medicines. The labels on your medicines will alert you
to any precautions you should take, such as avoiding alcohol or not driving. We
keep a comprehensive stock of medicines and remedies and use a fast and
efficient wholesaler service to enable us to fill all prescriptions promptly.
You can be
confident that our counter staffs are properly trained through accredited
courses, ensuring they can provide advice on common ailments, treatments and
medicines. You may be asked some simple questions and our staff may refer you
to the pharmacist before you buy anything. This is to ensure that you get the
most suitable advice or product.
We have a
wide range of well-known products available, many of which you can buy from a
pharmacy. If you wish, you can talk in confidence to the pharmacist about
common ailments and their treatments.
are also useful places to go for advice on maintaining a healthy lifestyle. You
are always welcome to come in and help yourself to the display of healthcare
leaflets covering many of the topics we frequently get asked about. Look out
for the new ones each month!
Repeat Dispensing Service
We offer a
repeat dispensing service which means that your regular prescribed medicines
can be obtained directly from the pharmacy. Your repeat prescription will be
dispensed so that your medicine is ready to pick up when you want it. Please as
the pharmacist for more information about this service.
Our computerized Patient Medication System is already enabled to receive electronic
prescriptions from your GP service, so that when you arrive at the pharmacy your
medicines are already dispensed and waiting for your collection. Please ask the
pharmacist on how you can register for this service.
Confidential Help &
We have a
private consultation area where you can talk about your medicines or general
healthcare or we can direct you to other sources of advice and assistance if we
cannot help you ourselves. Ask to speak to the pharmacist on duty.
the medicines we dispense for you are supplied in the manufacturer’s original
pack complete with a leaflet containing information about the medicine, which
is required by law. Please speak to the pharmacist if there is anything in the
leaflet, which you are unsure about or you want to know anything else. Where
possible we use child resistant containers unless you ask us not to. Please
remember: keep all medicines out of the
reach and sight of children. Our pharmacist can advice you on safe storage
NHS Health Advice and Self-care
The pharmacist and our trained
assistants are available for advice on all medicines and minor ailments, in
private if required. We can also give you advice on how to live a healthy life,
for example, advice on how to stop smoking, weight loss or healthy diets. We can direct you to other sources of advice
and assistance if we cannot help you ourselves.
We may be
able to help if you need a prescription medicine in a genuine emergency when it
is impossible to get to your doctor.
We must stress that this can only be
done in genuine emergencies and it may incur a charge.
If you would like any more information
about any of the services mentioned, please ask a member of staff or telephone
the number on the front of this leaflet.
Do not hoard
medicines – it can be fatal. Return unused medicines to us for safe
destruction. Don’t put them in the bin or flush them down the toilet.
Medicine Review Service
If you are
taking several different medicines we may be able to offer you a medicines review.
We will able to sit down and discuss any problems you may be having taking your
medicines and answer any questions you may have. Please ask the pharmacist for
more information about this service.
confidential NHS service will help you to find out more about your medicines,
identify any problems you may be having with them and help you to take your
medicines to best effect.
NHS New Medicine Service
When you are prescribed a medicine to
treat a long-term condition for the first time, the pharmacist will support you
to use the medicine safely and to best effect.
The pharmacist will talk to you
approximately two weeks after you first receive the medicine to see how you are
getting on with it and to discuss any problems you may have. A second follow-up
will be a month after you first receive the medicine. The service is only
available to people using certain medicines; our pharmacist will give you
details and offer this free NHS service, if this is available to you.
Patient Medication Records
Our computer allows us to keep records
of all your prescriptions dispensed by us. This helps us check for possible
problems, such as reactions between medicines and will help us deal with any
queries you may have.
with the Data Protection Act and the NHS code of practice on
confidentiality. If you want to discuss
the records we keep, please ask to speak to the pharmacist.
Other Services we provide:
Prescription Collection Service
We offer a repeat prescription
collection service from selected local GP practices. Please ask for details.
We keep a wide range of over the
counter medicines and also vitamins and mineral supplements.
Advice on health and
advice on many lifestyle and health issues. Come in and help yourself from our
display of free healthcare leaflets covering many of the topics we are asked
about. Look out for our regular displays on different health topics. Please ask
our pharmacist if you require further information on any topic or condition.
pharmacist is always glad to give advice about avoiding sunburn, tummy upsets,
malaria and other holiday ailments. You will also find on our shelves the
everyday holiday items it’s so easy to forget such as a toothbrush and mosquito
Together with complementary therapies, we provide side by side full range of pharmaceutical services that you would expect from a community pharmacy:
- Residential and Nursing Home services
- Disabled living products
- Ostomy and Incontinence supplies
- Blood pressure monitoring
- Diabetic blood sugar monitoring and equipment
- Vascular Screening Health Checks
- Allergy testing